Frequently Asked Questions
Everything you need to know about our premium apparel collections.
What is the typical shipping timeframe for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally arrive within 7-14 business days.
How do I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund may be subject to a small restocking fee.
How should I care for my TCG Collector garments?
To preserve the quality of the fabrics and prints, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or ironing directly on graphic elements.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Afterpay.
Are your products ethically sourced?
Yes, we partner exclusively with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible to ensure our fashion footprint is a positive one.